Delivering Client Value Profitably

Clients are more demanding than ever. To grow profitably, professional services firms must align every aspect of their operations to deliver consistent quality and high-value services to their clients.

Business Development and Sales

Improve sales effectiveness and insights to achieve profitable growth.

  • Single Customer View
  • Consent-Based Marketing
  • Optimized Marketing
  • Omnichannel Commerce Management
  • Commerce Personalization
  • Sales Force Automation
  • Sales Performance Management
  • Subscription Management
Total Talent Management

An optimized talent supply satisfies client demands anytime and anywhere in a cost-effective way.

  • Core Human Resources and Service Delivery
  • Payroll and Time & Attendance Management
  • Talent Management and Learning
  • Talent Acquisition
  • Buy and Deliver Services
  • Workforce Planning and Analytics
Procurement

Drive sustainable savings while supporting innovation.

  • Source and Contract
  • Plan and Forecast
  • Central Procurement
  • Buy and Deliver Indirect Goods
  • Buy and Deliver Direct Goods
  • Buy and Deliver Services
  • Invoice and Pay
  • Supplier and Risk Management
  • Procurement Analytics
  • Trading Partner Collaboration
Project and Managed Services Business

Provide compelling projects and services in the most efficient and profitable way.

  • Engagement to Cash (S/4 CLD)
  • Customer Project Management
  • Travel-to-Reimburse
  • Omnichannel Customer Service
  • Field Service Management
  • Contract Accounting and Services-Centric Billing
  • Billing and Revenue Innovation Management
Core Finance

Achieve operational excellence and innovation company-wide

  • Invoice-to-Pay
  • Financial Planning and Analysis (S/4 CLD)
  • Record-to-Report (S/4 CLD)
  • Invoice-to-Cash (S/4 CLD)
  • Treasury Management (S/4 CLD)
  • Travel-to-Reimburse
  • Real Estate Management (S/4 CLD)
  • Governance, Risk and Compliance
Analytics

Leverage modern analytics to ensure the success of the digital enterprise

  • Machine Learning Services
  • Business Intelligence
  • Planning and Analysis
  • Predictive Analytics

Professional services firms face new challenges and
opportunities digital disruption

Leading professional services firms use market dynamics to
create and capture new business opportunities and enable their strategic objective of nonlinear revenue growth.

Professional-Services-challanges

Three major challenges are currently being addressed by professional services firms:

Adopting outcome-based business models: Making the shift from time and materials-based engagements to outcome or performance-based billing.

Providing knowledge as a service: Shifting from individual people-based engagements to repeatable digital and IP-based services.

Sourcing talent in open-talent networks: Tapping into infinite capacity by sourcing expertise in the open-talent economy.

Solutions tailored to your building products business

Forge a vision for a different kind of data-driven business by adopting technologies for Big Data,
mobility, autonomy, geo sensing, analytics, and 3D printing.

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SAP S/4HANA is an intelligent, integrated ERP system

Address industry-specific requirements with proven best practices for 26 verticals and enable new business models as your marketplace evolves

Revolutionize business processes with intelligent automation — supported by artificial intelligence and robotic process automation

Make better decisions faster with embedded analytics, a conversational interface, and digital assistants

Meet your IT landscape goals with hybrid, cloud, and on-premise scenarios that share a consistent data model, code line, and user experience

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SAP S/4HANA Cloud

Learn how you can adopt industry best practices for your Oil and Gas company by using a proven technology framework. Achieve operational excellence in core financial and engagement management practices, and across your entire business.
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SAP's Value Proposition for Professional Services Firms

SAP S/4HANA provides professional services firms with a proven framework to adopt industry best practices while attaining operational excellence across the full value chain.

Strategy enablement
  • Accelerate creation of new business models
  • Enter new markets and industries
  • Accelerate synergy for mergers and acquisitions
  • Run live (SAP Digital Boardroom)
  • Reorganize on the fly
  • Achieve greater speed and agility
  • Run simply (master complexity
  • Manage risk and ensure compliance
Empowered Employees
  • Higher productivity with a new, role-based way of working with a responsive, intuitive SAP Fiori user experience on all devices
  • Role-driven, user-centric processes and self-service business intelligence
  • Actionable insights on unified, real-time data and processes with built-in system suggestions for decision support
  • Next-generation user experience with the SAP CoPilot digital assistant and intelligent conversational user interfaces
Business benefits
  • 10% improvement in offer win rate
  • Increase in bid reliability and accuracy
  • Reduction in time to propose
  • 10% increase in project manager productivity
  • 0.5% increase in profitability
Strategy enablement
  • Reduced data footprint
  • Merging of OLAP and OLTP
  • Elimination of many desktop clients
  • Lower testing costs
  • Simplified landscapes
  • Native integration
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The Rise of the Intelligent Enterprise

Intelligence and the vision/ability to change has always set successful businesses apart
and digital transformation will be no different, except now it is the enterprise itself that needs to become intelligent.

An intelligent enterprise can do more with less, empower employees, deliver best-in-class customer experiences, and invent new business models. This enables employees to focus on higher-value outcomes – a driving force within digital transformation. Now, as technologies such as artificial intelligence, machine learning, the Internet of Things (IoT), and advanced analytics become mainstream, SAP has a new opportunity to help customers become intelligent enterprises. SAP provides three essential components – an intelligent suite for integrated business processes, a digital platform for data orchestration and application integration, and intelligent technologies to detect patterns, predict outcomes, and suggest actions.

All the pieces of the puzzle come together to work as one – that's the Intelligent Enterprise.