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Industrial Machinery and Components


Digitalized businesses powering the 4th Industrial Revolution

The industrial machinery and components industry is at the heart of the digital revolution - providing the intelligent machines and equipment as well as spearheading innovative processes like connected manufacturing and predictive maintenance and service.

Sales and Marketing

Empowering the connected sales team with 360-degree customer insights.

  • Industrial Marketing
  • Sales Performance Management
  • Sales Force Automation
  • E-Commerce for Customers and Partners
  • Quote to Cash for Configurable Products and Solutions
  • Usage-Based Billing and Revenue Management


Control costs and enhance quality by streamlining processes across R&D

  • Portfolio and Project Management
  • Collaborative Product and Configuration Design
  • Product Compliance

Supply Chain

The most successful companies are agile and responsive, operating across a volatile global network and meeting demanding customer requirements.

  • Demand Management and Insights
  • Sales, Inventory and Operations Planning
  • Response and Supply Management
  • Warehouse Management
  • Transportation Management
  • Track & Trace and Logistics Networks


Increase flexibility and innovate quickly

  • Manufacturing Process Planning
  • Manufacturing Operations
  • Manufacturing Execution for Industry 4.0
  • Industrial Insights
  • Manufacturing Networks
  • Asset Management
  • • Environment, Health, and Safety

Aftermarket Service

Exceed customer expectations and differentiate your offerings by delivering exceptional levels of service in every customer experience.

  • Intelligent Asset Management for Customers
  • Service Monetization
  • Omnichannel Customer Service
  • Field Service Management
  • Complaints, Returns, and In-House Repair
  • Service Parts Management

Industrial Manufacturers face new challenges and opportunities amid digital disruption.

Leading industrial manufacturers use market dynamics to create and capture new business opportunities.

Demanding customers – customers are more informed than ever and demand products that fit their exact needs at competitive prices. This means having the ability to capture customer requirements effectively and drive mass customization, enabled through tailor-made products in a "pay as you go" and usage pricing model.

New competitors on the playing field – industry boundaries are blurring, industrial manufacturers are being boxed in from suppliers moving up the value chain and customers moving down the value chain. Industrial manufacturers must redefine their core strengths and capabilities and learn to create value in industry value networks.

Globalization and right shoring – companies shift resources, production and financial funds around the world in a flexible way to make the best use of the regulations and location advantages.

Digitalization – digital is the new norm; digitalization of products, processes and services creates opportunities and challenges. Industrial manufacturers use digital technologies to create new value for their customers and to run efficient and resilient processes. Industrial manufactureres provide the digitally enabled equipment so other companies can innovate their business. They also spearhead innovative processes themselves, using the digital capabilities of the equipment they use.

Their opportunity lies in two areas: topline revenue growth through better and more differentiated products, and bottom-line cost savings through more-efficient and more-effective processes.

Solutions tailored to your building products business

Forge a vision for a different kind of data-driven business by adopting technologies for Big Data,
mobility, autonomy, geo sensing, analytics, and 3D printing.

SAP S/4HANA is an intelligent, integrated ERP system

Address industry-specific requirements with proven best practices for 26 verticals and enable new business models as your marketplace evolves

Revolutionize business processes with intelligent automation — supported by artificial intelligence and robotic process automation

Make better decisions faster with embedded analytics, a conversational interface, and digital assistants

Meet your IT landscape goals with hybrid, cloud, and on-premise scenarios that share a consistent data model, code line, and user experience

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Learn how you can adopt industry best practices for your Oil and Gas company by using a proven technology framework. Achieve operational excellence in core financial and engagement management practices, and across your entire business.
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The Value of SAP S/4HANA for IM&C Companies

SAP S/4HANA provides IM&C companies with a proven framework to adopt industry next practices while attaining operational excellence across the entire value chain.
Strategy enablement

  • Provide greater customer centricity
  • Serve the segment of one
  • Build smart digital products
  • Digitalize core processes such as supply chain and manufacturing
  • Drive servitization and new business models

Empowered Employees

  • Enable immediate decision-making based on current data
  • Increase productivity and accelerate user adoption for front-line professionals through tailored UIs enabled by SAP Fiori UX

Business benefits

  • 10% to 20% improvement on new product and service revenue
  • 20% to 30% reduced R&D cost
  • 10% to 20% increase in on-time delivery
  • 10% to 20% higher customer satisfaction

IT benefits and total cost of ownership (TCO)

  • Reduced data footprint
  • Merging of OLAP and OLTP
  • Elimination of many desktop clients
  • Lower testing costs
  • Simplified landscapes
  • Native integration

The Intelligent Enterprise For The Industrial Machinery And Components Industry

Helping create superior customer experiences through tailor-made solutions elivered at scale and as a service

Gone are the days when the manufacturing value proposition was relatively simple: manufacturers made products and delivered them. Now the manufacturer's job does not end with delivery. Driven by ever-more demanding customers and supported by the widespread uptake of the Internet of Things (IoT) and the emerging power of machine learning and artificial intelligence, manufacturers are developing new capabilities to track huge volumes of data generated by thousands of devices and are adjusting their service depending on the circumstances.